Lisa Harris

Role:: Staff

Profile
Research
Publications
My Posts

Web Science Institute and Digital Marketing at the University of Southampton. I am an Associate Director of Centre for Innovation and Technology in Education (CITE). Fascinated by disruptive effect of technology on business and education. Open access only please. Carpe Diem.

My online presence

I am currently working on the following projects:

1. The Student Digital Champions project offers support to staff and students across the university:

Raise awareness and profile of conferences and other events
manage social media/offline integration at events
build individual/team online profiles for employability purposes
contribute to CIP module development and delivery
behave safely and responsibly online

2. Integrating digital literacies into the curriculum through a series of workshops for staff and students. Digital literacy activities cut across the whole spectrum of university life:

How and where we learn/teach
How we access/evaluate information
How we access, record, analyse and publish research
How we build and manage online identity and associated reputation/social capital at the individual, team, school and university level
How we support students in a pastoral capacity

3. The SMiLE Project - evaluating the effectiveness of online channels in supporting ‘live’ events (blurring of ‘real’ and ‘virtual’ space)

4. Evaluating the role of social technologies in charitable fund raising and activism

5. Emerging models of e-recruitment
6. Challenges facing early adopters of social CRM and social shopping

7. How small businesses can ‘punch above their weight’ with online marketing

Co-organiser of Digital Literacy Conference Two (May 2013)

Organising Committee member for WebSci2013 (May 2013)

Article

2001

Harris, Lisa (2001) The IT productivity paradox: evidence from the UK retail banking industry. New Technology, Work and Employment, 16 (1), 35-48. (doi:10.1111/1468-005X.00075).

2002

Harris, Lisa and Spence, Laura J. (2002) The ethics of eBanking [In special issue: Exchange Relationship in the Digital Economy]. Journal of Electronic Commerce Research, 3 (2), 59-66.

Spence, Laura J., Coles, Anne-Marie and Harris, Lisa (2002) The forgotten stakeholder? Ethics and social responsibility in relation to competitors. Business and Society Review, 106 (4), 331-352. (doi:10.1111/0045-3609.00119).

Harris, Lisa (2002) The learning organisation: myth or reality? Examples from the UK retail banking industry. The Learning Organization, 9 (2), 78-88. (doi:10.1108/09696470210424024).

2003

Jackson, Paul and Harris, Lisa (2003) E-business and organisational change: reconciling traditional values with business transformation. Journal of Organizational Change Management, 16 (5), 497-511. (doi:10.1108/09534810310494900).

Harris, Lisa, Coles, Anne-Marie and Davies, Richard (2003) Emerging ethical perspectives of e-commerce. Journal of Information, Communication and Ethics in Society, 1 (1), 39-48.

Harris, Lisa and Cohen, Geraldine (2003) Marketing in the Internet age: what can we learn from the past? Management Decision, 41 (9), 944-956. (doi:10.1108/00251740310495054).

Coles, Anne-Marie, Harris, Lisa and Dickson, Keith (2003) Testing goodwill: conflict and co-operation in new product development networks. International Journal of Technology Management, 25 (1/2), 51-64. (doi:10.1504/IJTM.2003.003089).

2004

Harris, Lisa and Coles, Anne-Marie (2004) The impact of the Internet on marketing priorities in the financial services industry. Strategic Change, 13 (1), 11-18. (doi:10.1002/jsc.659).

Coles, A.M., Harris, Lisa and Davis, R. (2004) Is the party over? Innovation and music on the web. Journal of Information, Communication and Ethics in Society, 2 (1), 21-29.

2005

Ayios, Angela and Harris, Lisa (2005) Customer relationships in the e-economy: mutual friends or just a veneering? [In special issue: Ethics in marketing: sea change or Potemkin village?]. Qualitative Market Research, 8 (4), 454-469. (doi:10.1108/13522750510619805).

Harris, Lisa and Duckworth, Kevin (2005) The future of the independent travel agent: the need for strategic choice. Strategic Change, 14 (4), 209-218. (doi:10.1002/jsc.720).

2008

Grewal, Simran K. and Harris, Lisa J. (2008) Beyond critical mass: a case study investigating the use of WebCT for course delivery by faculty in a campus based UK University. Journal of Online Teaching and Learning, 4 (3), 380-390.

Harris, Lisa and Vincent, Jane (2008) Effective use of mobile communications in e-government: how do we reach the tipping point? Information, Communication and Society, 11 (3), 395-413. (doi:10.1080/13691180802025632).

Harris, Lisa, Rae, Alan and Grewal, Simran (2008) Out on the pull: how small firms are making themselves sexy with online promotion techniques. International Journal of Technology Marketing, 3 (2), 153-168. (doi:10.1504/IJTMKT.2008.018862).

2009

Harris, Lisa and Rae, Alan (2009) The revenge of the gifted amateur… be afraid, be very afraid…. Journal of Small Business and Enterprise Development, 16 (4), 694-709. (doi:10.1108/14626000911001009).

Harris, Lisa and Rae, Alan (2009) Social networks: the future of marketing for small business. Journal of Business Strategy, 30 (5), 24-31. (doi:10.1108/02756660910987581).

2010

Harris, Lisa, Warren, Lorraine, Leah, Jean and Ashleigh, Melanie (2010) Small steps across the chasm: ideas for embedding a culture of open education in the university sector. In Education http://ineducation.ca Technology & Social Media (Special Issue, Part 2),, 16 (1).

2011

Harris, Lisa and Rae, Alan (2011) Building a personal brand through social networking. Journal of Business Strategy.

Harris, Lisa and Dennis, Charles (2011) Engaging customers on Facebook: challenges for e-retailers. Journal of Consumer Behaviour, 10 (6), 338-346. (doi:10.1002/cb.375).

Harris, Lisa, Rae, Alan and Misner, Ivan (2011) Punching above their weight: the role of networking in SMEs. Journal of Small Business and Enterprise Development, 19 (2), 335-351. (doi:10.1108/14626001211223937).

Harris, Lisa and Harrigan, Paul (2011) Social media in politics: the ultimate voter engagement tool or simply an echo chamber. Journal of Political Marketing. (In Press)

Harrigan, Paul, Choudhury, Musfiq Mannan, Harris, Lisa and Alford, Philip (2011) Unknown Title. Journal of Marketing Management. (Submitted)

Barnes, David, Clear, Fintan, Dyerson, Romano, Harindranath, G, Harris, Lisa and Rae, Alan (2011) Web 2.0 and micro-businesses: an exploratory investigation. Journal of Small Business and Enterprise Development, 19 (4), 687-711.

2015

Beeston, Gareth, Tiropanis, Thanassis and Harris, Lisa et al. (2015) Establishing expert consensuses on the value of open data in open social innovation ideation. The World Open Innovation Conference, 1-34.

(2015) First day stands out as most popular among MOOC leavers. International Journal of e-Education, e-Business, e-Management and e-Learning, 5 (3), 173-179.

2016

Ferguson, Rebecca, Scanlon, Eileen and Harris, Lisa (2016) Developing a strategic approach to MOOCs. [in special issue: Researching MOOCS] Journal of Interactive Media in Education, 1-9. (doi:10.5334/jime.439).

2017

Costa, Cristina and Harris, Lisa (2017) Reconsidering the technologies of intellectual inquiry in curriculum design. The Curriculum Journal. (doi:10.1080/09585176.2017.1308260).

Book

2002

Dennis, Charles and Harris, Lisa (2002) Marketing the e-Business (Routledge eBusiness), London, UK; New York, USA. Routledge, 368pp.

2003

Eckersley, Peter, Harris, Lisa and Jackson, Paul (2003) e-Business fundamentals (Routledge eBusiness), London, UK; New York, USA. Routledge, 288pp.

2004

Budd, Leslie and Harris, Lisa (2004) e-Economy: rhetoric or business reality? (Routledge eBusiness), London, UK; New York, USA. Routledge, 248pp.

2007

Harris, Lisa and Dennis, Charles (2007) Marketing the e-Business. 2nd edition (Routledge eBusiness), London, UK. Routledge, 368pp.

2008

Budd, Leslie and Harris, Lisa (2008) eGovernance: managing or governing? (Routledge eBusiness), London, UK; New York, USA. Routledge, 280pp.

Conference or Workshop Item

2007

Harris, L. (2007) Out on the pull: how small firms are making themselves sexy with online promotion techniques. Academy of Marketing Conference: Marketing Theory into Practice (AM2007). 03 - 06 Jul 2007.

Harris, L. (2007) Punching above your weight with Web 2.0. Towards a Social Science of Web 2.0. 05 - 06 Sep 2007.

2009

Carey, C., Harris, L.J., Smith, K. and Warren, L. (2009) Using Web 2.0 in education: privacy and integrity in the virtual campus. Network Ethics: The New Challenge in Business, ICT and Education; Track 3: Higher Education and Virtual Learning: Ethical Issues and Perspectives, Lisbon, Portugal. 22 - 24 Jun 2009.

2010

Harris, Lisa, Harrigan, Paul and Naudin, Annette (2010) Integrating "employability" into the HE curriculum: case studies of online portfolio implementation in the UK. Personal Learning Environments (PLE) 2010 Conference, Barcelona, Spain. 07 - 08 Jul 2010. (In Press)

2011

Harris, Lisa and Harrigan, Paul (2011) Fit for purpose: placing the PLE at the centre of marketing education. The Personal Learning Environment Conference 2011, Southampton, United Kingdom. 10 - 12 Jul 2011. 12 pp . (Submitted)

2012

Harris, Lisa, Earl, Graeme, Beale, Nicole, Phethean, Christopher and Brughmans, Tom (2012) Building personal learning networks through event-based social media: a case study of the SMiLE project. Personal Learning Environment (PLE) Conference, Alveiro, Portugal. 11 - 13 Jul 2012.

Phethean, Christopher, Tiropanis, Thanassis and Harris, Lisa (2012) Measuring the megaphone: how are charities using social media for marketing? Digital Futures 2012 - The 3rd Annual Digital Economy All Hands Conference, Aberdeen, United Kingdom. 23 - 25 Oct 2012. 2 pp .

Phethean, Christopher, Tiropanis, Thanassis and Harris, Lisa (2012) Measuring the performance of social media marketing in the charitable domain. ACM Web Science 2012 (WebSci 2012), United States. 22 - 24 Jun 2012. 6 pp .

(2012) Understanding digital literacy for higher education. LLAS E-Learning Symposium, United Kingdom. 26 - 27 Jan 2012.

2013

Phethean, Christopher, Tiropanis, Thanassis and Harris, Lisa (2013) Automated analysis of charities’ communication styles on Twitter. DE2013: Open Digital, United Kingdom. 04 - 06 Nov 2013.

Harris, Lisa, Costa, Cristina, Harvey, Fiona and Earl, G. (2013) Curriculum innovation: living and working on the web. Enhancement and Innovation in Higher Education, Glasgow, United Kingdom.

Brown, Ian, Hall, Wendy and Harris, Lisa (2013) From search to observation. WOW2013 Web Observatory Workshop, Rio de Janeiro, Brazil. pp. 1-3 .

Phethean, Christopher, Tiropanis, Thanassis and Harris, Lisa (2013) Rethinking measurements of social media use by charities: a mixed methods approach. Web Science 2013, Paris, France. 02 - 04 May 2013.

2014

Phethean, Christopher, Tiropanis, Thanassis and Harris, Lisa (2014) Taking the relationship to the next level: a comparison of how supporters converse with charities on Facebook and Twitter. ACM Web Science Conference 2014 (WebSci14), Bloomington, United States. 23 - 26 Jun 2014. pp. 271-272 . (doi:10.1145/2615569.2615648).

Brown, Ian, Hall, Wendy and Harris, Lisa (2014) Towards a taxonomy for web observatories. WOW2014 Web Observatory Workshop, Seoul, Korea, Republic of. 06 - 10 Apr 2014. (doi:10.1145/2567948.257921).

2015

Phethean, Christopher, Tiropanis, Thanassis and Harris, Lisa (2015) Assessing the value of social media for organisations: the case for charitable use. 2015 ACM Web Science Conference (WebSci'15), United Kingdom. 28 Jun - 01 Jul 2015. 9 pp . (doi:10.1145/2786451.2786457).

Phethean, Christopher, Tiropanis, Thanassis and Harris, Lisa (2015) Engaging with charities on social media: comparing interaction on Facebook and Twitter. Tiropanis, Thanassis, Vakali, Athena, Sartori, Laura and Burnap, Pete (eds.) In Internet Science: Second International Conference, INSCI 2015, Brussels, Belgium, May 27-29, 2015, Proceedings. Springer International Publishing. pp. 15-29 . (doi:10.1007/978-3-319-18609-2_2).

(2015) First day stands out as most popular among MOOC leavers. 2015 International Conference on Learning and Teaching (ICLT 2015), Singapore. 25 - 26 Mar 2015. 5 pp .

Brown, Ian, Harris, Lisa and Hall, Wendy (2015) From search to observation revisited. ACM WebSci 2015, Oxford, United Kingdom. 27 - 30 Jun 2015. 3 pp . (doi:10.1145/2786451.2786511).

Nazir, Usman, Davis, Hugh and Harris, Lisa (2015) Input on MOOC forums is dominated by completers. EDULEARN15: 7th annual International Conference on Education and New Learning Technologies, Barcelona, Spain. 05 - 07 Jul 2015. pp. 4003-4009 .

2016

Gatenby, Mark, Cantore, Stefan, Harris, Lisa, Morgan, Amy and Davidson, Thomas (2016) Business education and curriculum co-creation in the digital age. Chartered Association of Business School learning, teaching and student experience conference, Birmingham, United Kingdom.

Harris, Lisa, Fair, Nicholas and Hewitt, Sarah (2016) Collaborative social learning: rewards and challenges in mainstream higher education. Bourdeau, Jacqueline (ed.) In WWW '16 Companion: Proceedings of the 25th International Conference Companion on World Wide Web. ACM. 815–820 . (doi:10.1145/2872518.2890578).

Majekodunmi, Dola and Harris, Lisa (2016) Consumers' attitudes towards social media banking. In I3E 2016: Social Media: The Good, the Bad, and the Ugly. vol. 9844, pp. 717-727 . (doi:10.1007/978-3-319-45234-0_65).

Leon Urrutia, Manuel, Wilde, Adriana, White, Su, Earl, Graeme and Harris, Lisa (2016) Cross-institutional MOOC data analysis and visualisation: a call for collaboration. FutureLearn Academic Network, United Kingdom. 06 Jun 2016. 27 pp .

Harris, Lisa and Molesworth, Michael (2016) Engaging students and MOOC learners through social media. In Social Media for Learning in Higher Education 2015 Conference Proceedings. (doi:10.7190/SocMedHE/2015/9).

2017

Fair, Nicholas, Sebastian Russell, Harris, Lisa and Leon Urrutia, Manuel (2017) Enhancing the student experience: integrating MOOCs into campus based modules. ICEM 2017: International Council for Education and Media, University Federico II, Italy. 20 - 22 Sep 2017. 26 pp .

New Web Science Institute Blog, 7 years ago

Web Science Research Week, 8 years ago

Creative Digifest #SxSC3 Storify by Merel van Dijke, 8 years ago

#SXSC3 Speaker profile: Ben Mawson, 8 years ago

#SXSC3 Speaker Profile: Sally Jane Norman, 8 years ago

SXSC3 Speaker Profile: Alan Patrick, 8 years ago

#SXSC3 Speaker profile: Paul Walland, 8 years ago

Random Hacks of Kindness #RHoKSoton, 8 years ago

#SXSC3: Not just about business!, 8 years ago

#SXSC3 Speaker Profile: Alan Rae, 8 years ago

Just one week to go to the Creative Digifest #SXSC3, 8 years ago

Just 8 days to go until the Creative Digifest #SXSC3, 8 years ago